Frequently Asked questions

Why choose Family Food Run?

Family Food Run is an easy process for our customers. It helps the Lebanon families in need.. Are they struggling financially? Would you rather send them all their essential need? This is the perfect site to do so! We offer everything a family needs, you can order and surprise them with their essentials at their door step! Perfect way to keep a smile on their face!


How does it work?

All you do is fill up your trolley, check out and sit back! We then do all the work, we shop for your order and make sure your order is delivered at their doorstep saving them time and effort for a food run!


When will my order be delivered? 

As soon as your order is placed, our team immediately works together, we finalise your order, shop your essentials and deliver as soon as we can. This process may take up to 1-3 business days.


Where do you deliver to?

We deliver Lebanon wide including Beirut, Tripoli and all surrounding areas. 

How do I know if my recipient received exactly what I ordered?

We will provide an invoice in the recipient shopping bags making sure price is not shown. 

Who can order?

We accept orders from worldwide! However only deliver to Lebanon. 

Change of mind/refunds

We do not accept any change of mind/returns. Feel free to contact us for any concerns or issues.